Terms & Conditions

Effective Date: 23th August, 2024

Welcome to Mom & Chic. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our site.

1. Introduction

These Terms and Conditions govern your use of the Mom & Chic website, including all orders and transactions made on our platform. By using our site, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Account Creation

Eligibility: You must be at least 18 years old to create an account and make purchases on our website.
Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Please notify us immediately of any unauthorized use or security breach.

3. Orders and Payments

Order Acceptance: All orders placed through our website are subject to acceptance by Mom & Chic. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product descriptions, or pricing errors.
Pricing: All prices are listed in Rupees and are subject to change without notice. The price charged for an item will be the price in effect at the time your order is placed.
Payment Methods: We accept advance payments through Raast Payment. All payments must be made in full before your order is processed.
Free Delivery: Free delivery is available for orders placed with advance payment in our Rast payment account. This offer is subject to change or cancellation at any time without prior notice.

4. Shipping and Delivery

Shipping Policy: Orders are processed and shipped within 2-7 days of receiving payment. Delivery times may vary based on location and shipping method chosen.
Delivery Charges: Free delivery is offered on advance payment orders as per our current promotional offer.
Shipping Delays: We are not responsible for delays caused by carriers or unforeseen events. Any shipping estimates provided are approximate.

5. Returns and Refunds

Return Policy: If you are not satisfied with your purchase, you may return eligible items within 7 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
Refund Process: Refunds will be issued to the original payment method within 10 business days of receiving the returned item. Shipping fees are non-refundable.
Non-Returnable Items: Certain items, such as personalized products or items marked as final sale, may not be eligible for return. Please review our return policy for specific details.

6. Intellectual Property

All content on the Mom & Chic website, including but not limited to text, graphics, logos, images, and software, is the property of Mom & Chic or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

7. User Conduct

You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

Impersonating any person or entity.
Interfering with or disrupting the operation of the website.
Uploading or transmitting viruses or other harmful code.
Engaging in any form of harassment, abuse, or harm to others.

8. Limitation of Liability

Mom & Chic shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or from any products purchased through our site. Our total liability to you for any damages, losses, or causes of action shall not exceed the amount paid by you, if any, for accessing our website or purchasing products from us.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any disputes arising from or relating to these terms or your use of our website shall be resolved exclusively in the courts.

10. Changes to Terms and Conditions

Mom & Chic reserves the right to update or modify these Terms and Conditions at any time without prior notice. The most current version of the terms will be posted on this page, and it is your responsibility to review them regularly.